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Privacy Policy

Effective Date: October 15, 2024
Last Updated: November 19, 2025

At KlickMade (“we,” “us,” or “our”), your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with us — especially through our website at klickmade.com.

This policy applies primarily to our clients and visitors based in the United States and Canada. If you’re in another country with stricter privacy regulations, you’re welcome to contact us for clarification.

1. What We Collect

When you visit our site, contact us, or use our services, we may collect the following types of personal information:

  • Your name, email address, company name, and other contact details

  • Information you provide through forms, emails, or calls (such as project details, business needs, or service requests)

  • Payment and billing information, if you purchase services through our site

  • Technical data such as your IP address, browser type, pages visited, and interactions with our website (via tools like Google Analytics)

  • Other information you choose to share, which may include files, links, credentials, or confidential business data relevant to a project

If any sensitive or financial information is collected, we handle it securely and only use it for the purpose it was provided. We only collect the information necessary to provide our services, respond to your inquiries, or improve your experience.

2. How We Use Your Information

We use the personal data you provide to:

  • Communicate with you about your inquiries, bookings, or services

  • Deliver and manage our consulting and marketing services

  • Improve our website, content, and offerings

  • Send occasional updates or relevant information, if appropriate

We do not sell, rent, or trade your personal data.

3. Tools and Third Parties

We use trusted third-party tools to help operate our business. These currently include:

  • Google Analytics, for understanding how visitors use our site

  • HubSpot, for managing forms, communication, and contact information

We may use additional tools in the future, such as scheduling, CRM, payment, or automation platforms. Any third parties we work with are expected to follow strong privacy and security practices and only access the information required to perform their services.

4. How to Unsubscribe

Our emails typically include an unsubscribe link at the bottom. You can click that link any time to stop receiving messages from us.

If you'd prefer to unsubscribe manually, you can email us at hello@klickmade.com and we’ll remove you from our list.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask us to update or correct your information

  • Request deletion of your information

  • Withdraw your consent to receive communication

  • Contact us with any questions or concerns about your privacy

To exercise any of these rights, email us at hello@klickmade.com.

6. Data Retention

We retain your personal data only for as long as needed to fulfill the purposes described above, or as required by law.

7. Security

We take reasonable steps to protect the data you share with us. This includes using secure platforms, access controls, and privacy-conscious third-party tools. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Cookies

Our website may use cookies or similar tracking technologies to enhance your experience and analyze site performance. You can choose to disable cookies through your browser settings if preferred.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or tools. When we do, we will revise the "Last Updated" date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to us:

KlickMade
Vancouver, BC, Canada
hello@klickmade.com